Moore Equine Feed has earned my repeat business after my first visit today. I have regularly shopped at a big box store, but noticed Moore was on my route home from work.
I started with a simple message through their website and got a prompt reply. They read my questions fully and answered all of them in their corresponding replies, instead of just answering 1 or 2 like most businesses nowadays.
Their prices are directly competitive with the big box store i used to frequent.
My order was ready when I arrived and the customer experience was extremely pleasant.
The extraordinary attention to detail and exceptional customer service continued when they loaded my car. They noticed a bag of pine shavings had a hole prior to loading it in my car. They offered to even exchange it! They offer to load your vehicle for you.
I dont like shopping at new places because the majority of people don't take pride in the service they provide and/or make new guests feel welcome.
I felt welcomed here and they definitely appeared to take pride in the service they provided to me. This is a business I will be willing to go out of my way to visit when I need something.
Great work by the staff and I cant wait until I have to visit again!
Jason Townsend (JT)
They are a pet supply store and carry brands that u can't find most places. They even offered to order a specific flavor for my dog. Very friendly and my dog loves to go in and get lovin from all the staff and the treats they give her. Lots of natural treat options like dehydrated salmon, duck feet, antlers, and anything else dogs love to chew on.
Very happy customer with this location. I will continue to return with my baby girl for her treats and special food.
Such a wonderful atmosphere and the people are so friendly. A great place to get anything horse related and they have a huge selection of feed and hay.
The ladies are always super helpful, store provides a fantastic selection of equine and farm needs! During these Covid times I am reassured by the policy of everyone using hand sanitizer at the door if they must enter and consistently enforcing proper use of masks by everyone.